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Delivery and Returns

Delivery and Returns

UK STANDARD - 2-4 working days- £3.95
UK NEXT WORKING DAY - £5.95 (order by 4pm Mon-Thur upto 500g)
EUROPE - £3.95 (7-10 WORKING DAYS)
USA- $6.00 (APPROX 7-10 WORKING DAYS)
CANADA - £3.95 (APPROX 7-10 WORKING DAYS)
AUSTRALIA - £3.95 (APPROX 7-10 WORKING DAYS)
NEW ZEALAND - £3.95 (APPROX 7-10 WORKING DAYS)
UNITED ARAB EMIRATES £3.95 (APPROX 7-10 WORKING DAYS)
REST OF WORLD - £3.95 (APPROX 7-10 WORKING DAYS


For UK next day delivery orders must be placed between Monday -Thursday and ordered before 4pm to receive next working day.

Any next day orders made on a bank holiday will not be received until the Weds.

Next day deliveries do not include Saturday deliveries.

Next day deliveries cannot exceed 500g in one order

Orders made after 4pm on Thursday using next day delivery will not be received until the following Monday.(Unless the Monday is a bank holiday then it will be on the Tuesday)

Orders made after 4pm on Friday for next day will not be sent out until the Monday which you will then receive on the Tuesday. (Unless the Monday is bank holiday then it will not be sent out until Tuesday meaning you will receive on the Weds)

Only after 15 working days will we class an order as lost. We will then issue a refund or send a replacement order.(UK (Pending stock) (UK ONLY)

Please ensure you enter the correct delivery address when purchasing your order as once the order has gone through we cannot ammend this and we will not be liable if the order gets sent to the wrong address.

Please do not order with a PO box address if you do your order will get refused and sent back to us, you will be LIABLE for all postage costs and any custom charges that may apply. 


OMG fashion Returns And Exchanges

Returns And Exchange Policy :

You can return any unwanted item to us for a refund or exchange within 14 days of purchase. Your order must reach us within the 14 days to be eligible. The item must be unworn and in good condition. Please check for any damages before wearing/washing as we are not liable for faults after the item has been worn.

Strictly NO RETURNS on sale items or clearance stock.

Please include any paperwork inside with your return  AND your ORDER NUMBER without this we cannot process your return. 

Returns costs are at your own expense (Unless the item is faulty)

We do not refund original shipping costs. 

We do not accept returns on our swimwear or underwear or items that have been worn. (Check your item for damages before wearing)

If you have not received your order after 15 working days please contact us.

If you have received an incorrect/faulty order please return to us straight away.  The order must be returned to us within 14 days of purchase.

If you have received the wrong size please contact us straight away, you must return the order to us within 14 days.

Returns can take upto 10 working days to process after we have received. If you have a tracking number to show we have signed for it we can fast track.

If you do wish to return an item to us we would advise you use RECORDED DELIVERY so we can trace the item in the event of any problems. If you chose to use standard delivery we will not be responsible for any undelivered or lost items and you will have to make a claim.

On orders that have FREE DELIVERY. £2.95 will be deducted from your item price to cover our delivery costs. (Unless the item was faulty)

 

Returns address :

OMG FASHION LTD

Newhaven Buisness Park

Unit 23

Barton Lane

Manchester

M30 0HH