Delivery and Returns
Delivery and Returns
UK STANDARD - 2-4 working days
- Delivery times are approx and may vary, please keep an look out for delays if your order hasnt got to you within 15 working days please contact us.
- There may be slight delays over any bank holiday weekends and the Christmas run up please take this into account.
- Orders CANNOT be canceled or refunded once completed and your order has been sent out. if you wish to cancel your order you may return it to us for a refund upon receiving.
- Please ENSURE all details are correct before placing your order including your address. We will not be responsable for any orders being sent to the wrong address or going missing.
- Occasionally delivereries can get lost in transit, only until 15 working days have passed will we class a parcel as lost. Once thius time has passed we will offer a refund or replacement.
- NO REFUNDS given on postage costs if there is delays and we have noted these delays on this page. By ourchasing with us you agree to the delays.
- Delivery times may vary
- Only until 15 working days have passed we will class an order as lost, after this time you will be issued a refund or replacement sending out.
- STRICTLY NO RETURNS ON ANY SALE/MARKED DOWN ITEMS - Any sale items that are returned to us will be issued a credit note for the item price only.
- When using a credit note please note the credit is for item prce ONLY. The credit does not cover postage costs and postage costs will still apply.
- Occasionally due to technical problems or your computer freezes during paying or your card declines yet you keep try to re order this can cause multiple pending transactions with your bank. Rest assured if this does happen we will not debit the funds and they will automatically get returned to you within 5 working days. We do urge customers if your order hasnt gone through the first time DO NOT try to re order please contact us.
Please do not order with a PO box address if you do your order will get refused and sent back to us, you will be LIABLE for all postage costs and any custom charges that may apply.
OMG fashion Returns And Exchanges
Returns And Exchange Policy :
- You may return any unwanted item back to us within 14 days from the date of order for a full refund of the item price only. Minus postage costs
- You have 14 days from the date of your order to return to us (this must be received back within this time)
- Any late returns will result in a credit note being issued.
- We DO NOT ACCEPT RETURNS on ANY SALE or MARKED DOWN items
- NO RETURNS on any hair products/extentions
- NO RETURNS on swimwear
- Please return with a note inside stating yout order number or full name on the order
- Please use a TRACKED method when returning. We may ask for tracking information.
- We are not responsable for any missing returns, You are responsable for the order until it reaches us.
- Please keep your proof of postage so you can claim back with royal mail if we dont receive your return.
- Strictly NO RETURNS on any sale items or marked down items
- Return postage costs are at your own expense.
- Any returns sent to us out of our 14 day policy or any sale items a credit note will be issued.
- We do not refund postage costs
Returns address below
Received FAULTY or INCORRECT ITEM? -
Please return to us asap within the 14 days policy, you must pay for the return however upon receiving we will issue a refund for this charge via paypal or a credit note.
Want to exchnage ? -
You can exchange any item exc sale items, we can only exchange for the same item but can do a differernt colour or size. Simply follow the normal delivery steps as above and pop a note inside with details what you want etc.
Return to -
52c Higher green lane